Accessibility Statement

OrthoCenter München strives to make its website accessible in accordance with the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz, BFSG) and the Accessibility Strengthening Ordinance (Barrierefreiheitsstärkungsverordnung, BFSGV).

1. Scope

This accessibility statement applies to the website:
https://www.orthocenter-muenchen.de

2. Status of Compliance

This website is largely compliant with the requirements of EN 301 549 and the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

An exception applies to certain points that are currently not technically feasible (see below). In accordance with § 17 BFSG, these constitute a disproportionate burden.

3. Non-accessible Content

a) Non-compliance with applicable requirements

• ARIA-hidden element: On the homepage, an aria-hidden attribute is automatically set by the Slick library. This behaviour cannot currently be fully suppressed for technical reasons.
• Scrollable areas without keyboard access: On the Team page, some scrollable areas are not fully operable via keyboard. This is due to the slider component in use, which does not offer an option for fully accessible keyboard control.
• Fieldset legends: On the Online Appointment page, an error is reported related to hidden fieldsets. The cause is a global issue in the Contact Form 7 (CF7) plugin.

b) Disproportionate burden (§ 17 BFSG)

Despite thorough reviews and repeated technical attempts, the issues described above could not be resolved.

The root causes lie in third-party libraries and plugins (e.g., Slick library, Contact Form 7), for which accessible alternatives are not currently available. Fully correcting these issues would require a structural rebuild of the website or complete replacement of core functionalities. This constitutes a disproportionate burden.

c) Content outside the scope of legislation

Not applicable.

4. Preparation of this accessibility statement

This statement was prepared on 28 June 2025. It is based on a comprehensive audit conducted by our external online marketing agency, using both automated and manual tests.

The statement was last reviewed on 1 September 2025.

5. Feedback and Contact

If you encounter barriers on our website or have suggestions regarding digital accessibility, please contact us at any time:

• E-Mail: info@orthocenter-muenchen.de
• Telefon: +49 (0)89 230 69 300

We will review your feedback and get back to you promptly.

6. Enforcement Procedure

If you do not receive a satisfactory response within six weeks, you can contact the responsible enforcement body:

Enforcement Office for Accessible Information Technology in Bavaria
Bavarian State Office for Digitisation, Broadband and Surveying
Alexandrastraße 4, 80538 Munich
Webseite: https://www.ldbv.bayern.de/digitalisierung/bitv/index.html
E-Mail: durchsetzungsstelle-barrierefreiheit@bayern.de